Innovating for Impact. Building for the Future.
Frequently Asked Questions (FAQs)
What services does SarNit Infotech provide?
We offer a wide range of IT solutions including website development, mobile app development, ERP/CRM software, e-commerce platforms, digital marketing & SEO, branding & design, and ongoing maintenance & support.
Where is SarNit Infotech located?
Our headquarters is in Gorakhpur, Uttar Pradesh, India, serving clients nationwide and internationally.
Do you work with startups and small businesses?
Yes! We specialize in helping startups, SMEs, and enterprises with tailored solutions that fit their needs and budget.
Do you offer hourly hiring options?
Yes, we provide flexible hourly-based hiring starting at ₹350/hour for small tasks and custom development.
How do I know which plan is right for me?
We guide you based on your project size, timeline, and budget. Our Starter, Growth, and Premium plans are designed to suit varying needs.
Are there any hidden charges?
No. All costs are discussed upfront, and we maintain complete transparency in pricing
Do you offer post-launch support?
Yes. We provide AMC (Annual Maintenance Contracts) and 24/7 technical support for bug fixes, security updates, and feature enhancements.
Do you handle website hosting and domain setup?
Yes, we assist with hosting, SSL setup, email configuration, and domain management as part of our packages or as add-ons.
How secure are your solutions?
Security is our priority. We implement SSL, data encryption, regular backups, and security patches to safeguard your platforms.
What payment methods do you accept?
We accept UPI, bank transfers, and online payment gateways. International clients can pay via PayPal or wire transfer.
Do you offer refunds?
Refunds are processed as per our project agreement and refund policy if services aren’t delivered as promised.
Will I get ownership of the source code and data?
Yes. Clients retain full ownership of source code, designs, and data once the project is completed and payments are cleared.
What technologies do you use?
We specialize in Laravel/PHP, React.js, Next.js, Flutter, Native Android/iOS, and cloud integrations for scalable solutions.
What is the typical timeline for a project?
Basic Website: 2–3 weeks
E-Commerce Platform: 4–6 weeks
Custom ERP/CRM or Apps: 8–12 weeks
Timelines vary based on project complexity and requirements.
E-Commerce Platform: 4–6 weeks
Custom ERP/CRM or Apps: 8–12 weeks
Timelines vary based on project complexity and requirements.
Can I request changes during the project?
Absolutely. We follow an agile development approach, allowing revisions during different stages with mutual agreement on timelines.
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Get In Touch With Us Today
Have a question, suggestion, or just want to say hi? We’re here and happy to hear from you!
Office Location
Madarahawa, Khorabar, Mohaddipur, Gorakhpur (U.P.) 273008
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