Privacy Policy

Effective Date: July 2025   |   Last Updated: October 2025

1. Introduction

At SarNit Infotech Pvt. Ltd. (“SarNit,” “we,” “our,” “us”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines the principles and practices we follow in handling the information of individuals and organizations who visit our website — www.sarnitinfotech.com — or interact with our digital platforms, products, or services.

We understand that privacy is a matter of trust, and we strive to maintain that trust by adhering to the highest standards of security and confidentiality. By visiting or using our website, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our website or services.

2. Information We Collect

Personal Information

We collect personal details you voluntarily provide while interacting with our website or services, such as full name, email address, contact number, company/organization name, designation, and details shared through inquiry forms, job or internship applications, newsletter sign-ups, or client onboarding forms.

If you contact us via email, chat, or phone, we may retain a record of your correspondence to ensure smooth communication and customer support.

Non-Personal & Technical Information

Apart from voluntary data, our systems automatically collect certain non-identifiable technical information whenever you visit our website. This includes your IP address, browser type and version, device details, operating system, pages viewed, referring URL, and date/time of visits.

We use this information to analyze traffic patterns, monitor system performance, improve website functionality, and enhance user experience. None of this data is used to personally identify individuals.

3. Why We Use Your Information

We process personal information for specific, explicit, and legitimate purposes: to respond to inquiries; provide and improve our services; manage proposals, contracts, billing, and support; process job/internship applications; maintain security and fraud prevention; perform analytics and site optimization; and send permitted communications (transactional or, with consent, marketing). Depending on jurisdiction, our legal bases may include consent, performance of a contract (or steps prior to entering one), compliance with legal obligations, and legitimate interests (such as ensuring security, quality assurance, and service improvement) balanced against your rights and freedoms.

4. Cookies, Analytics & Similar Technologies

Our website may use cookies or similar technologies to maintain sessions, remember preferences, and measure usage so we can enhance performance and content relevance. You can manage cookies via your browser settings; if you block non-essential cookies, certain features may not function optimally. Where required, analytics and marketing cookies will only run with your consent. We do not use cookies in a way that enables us to directly identify you without additional information.

5. Data Protection & Security Measures

SarNit Infotech employs advanced administrative, technical, and physical safeguards to protect your personal information. All data is stored on secure servers managed through trusted platforms such as Hostinger, AWS, and cPanel, protected by firewalls and encryption protocols. We use SSL (Secure Socket Layer) encryption for secure transmission of data between your browser and our servers. Internal access to personal data is strictly limited to authorized personnel who require it for operational purposes, and all staff members are trained in data privacy best practices. In the event of any security incident or breach, we follow a strict notification protocol as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Indian IT Act, 2000.

6. Sharing & Disclosure of Data

We respect your privacy and only share personal data under the following limited circumstances:

• Service Providers: We may share necessary information with trusted third-party service providers who assist us in hosting, analytics, marketing automation, or customer relationship management. These partners are bound by confidentiality agreements and are prohibited from using your information for any other purpose..
• Legal Obligations: We may disclose your information if required to do so by law, court order, or government request, or if such disclosure is necessary to protect our rights, property, or safety.
• Business Transfers: In case of a merger, acquisition, or sale of company assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

7. Data Retention Policy

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer required, it is securely deleted or anonymized to prevent unauthorized access or misuse.

8. Third-Party Links

Our website may contain links to external websites, social media platforms, or partner organizations. While we take care in linking only to reputable sites, we are not responsible for their privacy practices, content, or data handling methods. We strongly encourage you to review the privacy policies of any third-party sites you visit through our platform.

9. Your Rights & Choices

Subject to applicable laws, you may have the right to access your information; request correction of inaccurate data; request deletion; object to or restrict processing; and, where processing is based on consent, withdraw that consent at any time without affecting prior lawful processing. You can also opt out of non-essential communications at any time (e.g., by using unsubscribe links or contacting us). We will respond to verifiable requests within a reasonable period required by law. If you believe we have not handled your request appropriately, you may have the right to lodge a complaint with a relevant data protection authority.

10. Children’s Privacy

Our website and services are intended for individuals aged 16 years and above. We do not knowingly collect personal information from children. If you believe that your child has provided us with their personal data, please reach out to us immediately. We will promptly remove such information from our systems.

11. International Users

If you are accessing our website from outside India, please note that your information may be transferred to and stored on servers located within India. By using our website, you consent to this transfer, storage, and processing of data in accordance with this Privacy Policy and applicable Indian data protection laws.

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will appear here with an updated “Last Updated” date. Continued use of our services after updates constitutes acceptance of the revised policy.

13. Governing Law & Dispute Resolution

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of India, specifically the Information Technology Act 2000, SPDI Rules 2011, and Digital Personal Data Protection Act 2023 (DPDP 2023). All disputes or claims relating to this Policy will first be addressed amicably through our Grievance Redressal Officer. If unresolved, such disputes shall be subject to the exclusive jurisdiction of the competent courts at Gorakhpur, Uttar Pradesh, India..

14. Contact & Grievance Redressal